SUPPORT Portal
Global support anytime, anywhere
Issues don’t keep office hours. So when they strike, get in touch. Log your problem and update status, access helpful collateral and receive product alerts. Anything you need, help is never far away. No matter how big or small your problem, you’ll receive the highest levels of support, guaranteed. Access Redwood Support Portal to raise support tickets and search our knowledge base.
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Platinum support: SAP® Business Process Automation
Rapid and reliable resolution
Are you an SAP® Business Process Automation (BPA) user? If so you’re no doubt familiar with the benefits that reliable and high performance process automation provides for your organization. However, even the best implementations can experience issues that require extra support. Our Platinum Support service gives you access to our highly skilled technicians who have all the expertise to solve your problem, quickly.
Report2web MANAGED SERVICES
For maximum efficiency, total uptime and automatic system updates
Redwood Software now offers a new level of product support for Report2Web: Managed Services. Besides other exclusive benefits, it primarily stops you from having to manage your system. This allows you to continue reducing the cost of report management, distribution and archiving, and simply focus on finding ways to run your business more effectively.
Technical Support
Whatever the issue, big or small, our team are standing by to help. We have the necessary expertise and experience to ensure that your problem is resolved both quickly and effectively.
& Nordic countries
& Luxembourg
PROFESSIONAL SERVICES
Achieve automation excellence
Redwood Professional Services provides the means to quantify the gaps between your current performance, reality and ideal state. It provides the partnership and roadmap for improvement along with clarifications of the tangible cost/benefits.
We have delivered successful solutions for over 3,000 customers globally using proven phase-based implementation methodologies and best practices. Our people work with yours, provide hands-on training and mentoring, deliver successful outcomes and help you achieve what you set out to do.