Experian Logo

"The scope we have for growth, the flexibility we now have for using events to trigger workload and the advantages of being able to deploy new solutions quickly, all add to the benefits our business has gained from moving our workload automation up to the level provided by Cronacle."

Mike Potts
Director of Technical Services,
EIM

Industry

  • Customer Intelligence Software Solutions

Key Challenges

  • Reducing errors associated with restrictive scheduling tools
  • Improving flexibility in process automation
  • Maintaining strict customer service levels

The Solution

  • Cronacle event-driven process automation
  • Centralized management of client customer intelligence workload
  • Re-usable templates for automation solutions

Key Benefits

  • Improved customer service levels through more efficient and reliable automation
  • Reduced time for solution development
  • Increased operational efficiency

Environment

  • Sybase IQ – Data Warehouses
  • Ab Initio ETL based customer Solutions
  • AIX, Linux,Windows, Tru64
  • EIM Elements solution