"Mapping jobs and defining escalation procedures enabled us to streamline our partner facing jobs and reduce batch processing time by 45%...and reduced our total overnight batch window from 11 to 6 hours."
Kristien Gruwier
Analyst-programmer, Daikin Europe
Industry
- Manufacturing
Key Challenges
- Overnight background workload overrunning affecting next day online availability
- Interfacing to partner, legacy and non-SAP systems
- Limitations of CCMS
The Solution
- Cronacle for SAP solutions
- Parallel processing of multiple jobs
- Automated recovery actions and failover
Key Benefits
- Batch run-time reduced by 45%
- Customer service levels improved
- End-user productivity improved
- Manual administration costs reduced
- Improved supply chain connectivity
Environment
- IBM System i5 based business applications
- SAP NetWeaver BI, SAP APO, SAP Solution Manager, SAP R/3